Orders are typically delivered within 3–5 business days for metro cities and 5–7 business days for other locations. Remote areas may take up to 10 business days.

Yes! We offer free shipping on orders above a minimum order value, which is displayed at checkout. A nominal shipping fee applies to smaller orders.

We ship through trusted partners including Delhivery, Shiprocket, BlueDart, and DTDC depending on your location.

Yes, we deliver to customers across India — from major metro cities to smaller towns and villages.

Once your order is dispatched, you will receive a tracking number via email or SMS. Use this to track your shipment on the courier’s website.

If you haven’t received tracking information within 3 business days of placing your order, please contact us at support@drapd.in with your order number.

We accept returns within 7 days of delivery for unused, unwashed items in original packaging. Please contact us at support@drapd.in to initiate a return.

Please contact us within 48 hours of delivery with your order number and clear photos of the damaged item. We will arrange a replacement or full refund promptly.

Refunds are processed within 5–7 business days after we receive and inspect the returned item. Your bank may take an additional 3–5 business days to credit the amount.

Yes! Our satin and silk scrunchies are gentle on all hair types — thin, thick, straight, wavy, and curly. They hold hair firmly without causing breakage or creasing.

Hand wash in cold water with mild detergent and air dry away from direct sunlight. Avoid machine washing or wringing to maintain their shape and softness.

Yes, our kids’ elastic bands and mini hair ties are designed to be gentle and safe for children’s hair. We recommend adult supervision for very young children.

We accept credit/debit cards, UPI, net banking, and other payment options available at checkout. All transactions are secured with encryption.

COD availability depends on your location and order value. Please check at checkout to see if COD is available for your pin code.

You can reach us at support@drapd.in. We typically respond within 24–48 business hours. You can also use the Contact page on our website.